SGRC & Ombudsperson

As per the UGC guidelines a Student Grievance Redressal Committee (SGRC) has been constituted at Abul Kalam Minority Teacher’s Training College
Sathi, West Champaran, Bihar-845449. It aims to look into the complaints lodged by any student and redress it as per requirement.  Students can reach out to SGRC with their grievances, if any, regarding academic matters related to their study in the campus.

The AKMTTC Students’ Grievances Redressal Committee will respond to grievances raised by students who are either presently enrolled or have previously been enrolled in one of the academic programmes offered by AKMTTC, or who are presently in the process of applying to such programmes.

Student Grievance Redressal Committee (SGRC) also acts as an Anit-ragging committee at AKMTTC.

(i) On receipt of complaint, the SGRC The SGRC, as the case may be, shall fix a date for hearing the complaint which shall be communicated to the institution and the aggrieved student.

(ii) An aggrieved student may appear either in person or authorize a representative to present the case.

(iii) The SGRC shall send its report with recommendations, if any, to the competent authority of the institution concerned and a copy thereof to the aggrieved student, preferably within a period of 15 working days from the date of receipt of the complaint.

(iv) The institution, as well as the aggrieved student, shall be provided with copies of the order under the signature of the Ombudsperson.

(v) The institution shall comply with the recommendations of the Ombudsperson.

(vi) The Ombudsperson may recommend appropriate action against the complainant, where a complaint is found to be false or frivolous.